Multimodal Voice Bots On Track
Self-aware AI voice agents that see and guide customers
Self-Aware Collaborative Multimodal AI
Bots That See and Guide Your Customers
Next generation emotional AI
Self-aware AI voice agents with intrinsic emotions that build empathy for the bot, so humans converse for longer, share more information- so our AIs learns faster, perform better.
Conversation within guiderails
Curiosity-led conversations to better understand customer motivations and frustrations - whilst dynamically managing the conversation keeping it on track.
Human-in-the-loop friendly
Business and customer needs constantly evolve. Optimise human/AI collaboration to keep up with a changing world for better outcomes.
Self-aware AI
Sociate is developing multimodal voice bots with self-aware emotions: for better conversations, richer data collation and faster AI learning.
Building on top of the latest advances in multimodal transformers, reinforcement learning and a unique learning based theory of emotion- our bots express when they feel confident, insecure, happy or sad in voice and tone.
This builds unconscious empathy so humans collaborate in conversation for longer, and share more information-making it easy for AIs to continually learn.
See and Guide Customers
Sociate is improving human<>AI collaboration and AI learning for tomorrow's world when bots will see and talk.
Today bots see but can't talk OR talk but can't see. Tomorrow's bots will be doing both. Customers will be able to show bots their problems in real time when seeking assistance. Bots will guide customers to collect better visual and verbal data so companies can help them quickly.
Keeping commercial multimodal bots optimised in an ever-changing world will be a major challenge. Our approach makes this process collaborative and emotionally engaging.
Human-in-the-Loop
Sociate reimagines AI training to minimise manual labeling and integrate AI training in to the workflow
Innovative interfaces and unique emotional AI technology enables businesses to integrate AI training into active customer-bot conversations and team workflows. This removes dependence on data scientists, NLU engineers and external data labellers.
Our latent-space based AI training interface converts AI training needs into easily understood and interactive visualisations so service team members can optimise conversation pathways directly to secure better business outcomes.
We have solutions for
Sociate works with your existing NLP provider
We integrate with your existing infrastructure to enhance customer experience and automate conversation management and AI training
"Sociate’s work to introduce empathetic NLU and put guide rails around intelligent language generation, if successful will unlock the next generation of AI and “the holy grail“."
"At RAIN, we believe that creating more emotionally intelligent dialogues between humans and computers is not only a very hard NLP/NLG problem, but one that will underpin the future of conversational technology. What Sociate AI is working on has the potential to enable more complex use cases, where context and nuance can help guide successful conversations with minimal friction and misunderstandings on both sides."
Yasmin Topia
CEO of Sociate AI Limited. Commercial lead PWC, Inspire, Adecco. Won and delivered £40m+ in public sector contracts. University of Birmingham.
Claudia Davila Rios
Conversational AI and Applied AI Visionary, Enterprise Bot Expert, Computer Programming Fellow 42 US Silicon Valley. BSc in Economics and Finance.
Luke Robinson
PhD in Quantum Computing from Cambridge. Research Fellow at Oxford. World leading AI/ML, Partner at Post Urban Ventures, CSO Hazy, LGN.
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